SSE Blog

SSE Network Services Voted Once Again to Best IT Firms List for 2016

Best IT Firm 2016

Good news to start off the New Year!

Small Business Monthly has released their 2016 Best IT Firm list and once again, SSE Network Services has made the list! This marks our 8th year in a row for making the list. Congrats to our Network team for all their hard work.

And especially, thank you to all of our clients who voted us to this list!!! Without awesome clients like you, this would not be possible! It is an honor to continue to serve you as your IT partner!

You can view the complete list here: http://www.sbmon.com/Awards/Article/814/Best-IT-Firms-2016

For more details on our Network Services division, please visit www.SSEnetwork.com.

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Elizabeth Niedringhaus Selected as One Of the Top St. Louisans to Know

Small Business Monthly has published their April issue portraying The Top 100 People You Should Know to Succeed in Business and SSE’s President and CEO, Elizabeth Niedringhaus has made this prestigious list!

Niedringhaus was chosen for not only leading the charge at SSE and growing the St. Louis-based technology and training company to become a leader in the local market, but also for her dedication to helping clients and friends grow their businesses.  She is 1 of 8 regional directors for the global Entrepreneur’s Organization, which is an organization dedicated to peer learning and peer connections that help entrepreneurs grow both personally and professionally.

In addition, Niedringhaus is well connected in the St. Louis community through various past and present volunteer commitments as a member of the Regional Business Council and Young Presidents Organization, an Executive Board member of Danny Amendola’s Catches for Kids, a Director at Parkside Financial Bank & Trust and a previous trustee of the St. Louis Zoo and MICDS.

Click here to see Elizabeth’s profile in Small Business Monthly.

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SSE Passes Annual ISO 9001:2008 Certification Audit with Flying Colors

In an annual audit performed by the National Quality Assurance (NQA) organization, which is the governing body for worldwide certification standards in areas of quality, environmental, aerospace, health & safety, information security and business continuity, SSE received a satisfactory audit report with zero non-conformities (neither major nor minor!) to the ISO 9001:2008 international standards of quality. The ISO 9001:2008 surveillance audit reviews the overall Management System of the business, including the following areas:

  • Goals & Objectives
  • Operational Control
  • Customer Satisfaction/Complaints
  • Corrective and Preventative Action
  • Continual Improvement Activities
  • Key Changes (to ensure integrity of quality system is maintained)

The auditor also evaluated the functional processes of the organization, including all processes in place for each division of the company, training solutions and network infrastructure services, and processes for Nonconformance Control, Resource Management and overall Management and Mandatory processes.

It was noted in the audit report that “annual management review and quarterly business review meetings are well documented, and appear to drive continual improvements throughout the organization.” SSE’s employees that were included in the audit were also praised for their thorough understanding of how their individual efforts affect customer satisfaction and organizational requirements.

This was SSE’s first official NQA annual audit since achieving their ISO 9001:2008 certification in May of last year.

For more information about NQA or ISO certification, visit www.nqa.com.

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It’s World Backup Day… are you backing up your data CORRECTLY?

Happy World Backup Day!  That’s right, March 31st is now considered World Backup Day, where everyone is encouraged to backup their precious important documents and memories.  There is even a pledge that folks are encouraged to say:

THE WORLD BACKUP DAY PLEDGE

“I solemnly swear to backup my important documents and precious memories on March 31st.”

I will also tell my friends and family about World Backup Day – friends don’t let friends go without a backup.

Source:  http://www.worldbackupday.com/en/

What a great cause to bring awareness to the potential failures of technology and remind people to backup their documents and photos of their family and freinds!   But the big question we have to ask is, what about your business?  Are you backing up ALL of your critical business data AND more importantly, have you ever TESTED your backup system?

Here is what we typically find when we audit a companies’ backup method:

  • Yes, they are backing up data, but NO they are not backing up ALL critical data necessary
  • Yes, they believe they are backing up data, but to a device not even actually plugged in!
  • Yes, they are backing up data, but still to tape, which is an old, failing technology, and are not even sure how regularly the tapes are brought offsite
  • Yes, they are backing up data, but not weekly, only monthly
  • Yes, they are backing up data, but have never checked to see if their backups are working properly
  • Yes, they are backing up data, but only onsite and not to the cloud, therefore are at risk in the event of natural disaster
  • Yes, they are backing up data and have a disaster recovery plan, but not a full business continuity solution and will still experience costly downtime

So as you can see, the question is two-fold.  It’s not just, are you backing up data… it’s are you backing up your data correctly!?!

SSE can help you TEST your backups and put in place a full Business Continuity solution that will help your company avoid costly downtime.  If you’d like more information on what the difference is between Traditional Backup methods and a full Business Continuity solution, click here.

You can also join us at our FREE upcoming breakfast event on Business Continuity on May 13th.  For more information on the event, click here.  And if you’d like to schedule an appointment to discuss data backups and business continuity at your business, click below to get started today.

Request an appointment

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SSE voted to MSPmentor’s Top 501 Global Managed Service Provider’s List For The Second Year in a Row!

Penton Technology Names SSE Network Services
to the MSPmentor 501 Global Edition

8th Annual Report Identifies
World’s Top 501 Managed Service Providers (MSPs)

March 26, 2015: SSE Network Services has appeared on Penton Technology’s eighth-annual MSPmentor 501 Global Edition, a distinguished list and report identifying the world’s top 501 managed service providers (MSPs). The complete 501 list is currently available on the MSPmentor. Additional lists include:

  • The top ranked MSPs in North America
  • The top MSPs in Europe, Middle East and Africa
  • The top MSPs in Asia, Australia and New Zealand
  • The top Small Business MSP list comprised of the top companies in our annual survey with 10 or fewer employees.

“We were delighted to learn that our Network Services division was selected to the MSPmentor 501 Global list for the 2nd consecutive year,” said Elizabeth Niedringhaus, President and CEO, SSE. “Our focus this past year has really been to expand our network operations, adding dedicated project engineers and realigning our network management team to better serve our clients.   It is nice that this growing team of engineers and helpdesk technicians who work so hard each day for the success of our clients can be recognized with this prestigious honor!”

Each year, MSPmentor gathers information for its annual rankings through the participation of managed service providers and IT service providers in our annual survey. The survey was conducted from December 2014 through January 2015. Rankings are based Penton Technology’s unique criteria for MSPs such as annual recurring revenues, total revenues and more.

“We want to congratulate SSE Network Services and look forward to covering their growth strategies in the year ahead,” said Marcia Parker, Executive Director, Penton Technology Group.

This year the top MSPmentor 501 companies recorded higher recurring revenues than ever before. Combined, the total annual recurring revenues for all of MSPmentor 501 2015 companies reached a record high of $3.95 billion in 2014, up 26.5% year over year.

“Thank you to all the companies who participated in this year’s MSPmentor 501 survey, and congratulations to the companies that ranked on our 501 list, our regional lists and our Small Business list,” said Jessica Davis, Editor in Chief of MSPmentor and Executive Editor at Penton Technology. “Your participation enables us to continue to provide you with high quality information about the most successful business models, pricing, vertical markets and other approaches to running your businesses in 2015 and beyond.”

MSPmentor, produced by Penton Technology, is the ultimate guide to managed services. MSPmentor features the industry’s top-ranked blog, research, Channel Expert Hour Webcasts and FastChat videos. It is the number one online media destination for managed service providers in the world.

ABOUT SSE NETWORK SERVICES

SSE is a training and technology company headquartered in St. Louis, MO.  Its industry-leading Network Services division collaborates with clients to design, develop, deploy and maintain network infrastructure solutions.  The focus of its network practice is providing fully-outsourced managed IT services to reduce their clients spending on the maintenance of their operations, systems and equipment.  In addition to IT outsourcing, SSE Network Services also offers IT consulting, IT project services and cloud-based solutions. (www.SSEnetwork.com)

ABOUT PENTON

Penton drives performance for more than 16 million professionals each and every day. They rely on us to deliver: Insights, information & workflow tools to inform critical business decisions; networking & community to engage them with industry peers & partners; and data & marketing services to advance their business performance & deliver ROI.

Penton is a growth company with a track record of strong performance and success and is backed by its co-owners: MidOcean Partners and U.S. Equity Partners II, an investment fund sponsored by Wasserstein & Co., LP.

For additional information on the company and its businesses, visit www.penton.com.

###

MEDIA CONTACT:

Jessica Davis
Editor in Chief,
MSPmentor.net
Jessica.davis@penton.com

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Malware is on the Upswing in 2015!

A Panda Security article dated November 24, 2014 stated this: “Malware figures beat records with more than 20 million new samples identified in the third quarter of the year.”

And we haven’t seen any type of slowdown so far in 2015.  From the latest rave of Ransomware to Viruses to Spyware, various types of malware seem to be an ever-increasing threat to businesses.  But how can you possibly protect your business against these new and changing types of malware?

A layered security defense along with USER EDUCATION should be one of your top business priorities in 2015!  To help kickstart your user education, download our lastest article here that explains the most common types of malware.  Be sure your users know what these are and HOW to protect against them.  After all, one wrong click by just one person could cost your company BIG TIME!

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How Email Scams Can Cost Your Business Quickly

In January of this year, the FBI reported that email scams cost businesses $215 MILLION in the previous 14 months!   These scams typcially start when business executives or employees have their email accounts hijacked through either weak passwords, phishing attempts or careless clicks.   To read the complete article, click here

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10 Ways IT Can Hit the Ground Running

A new year is upon us and that means new resolutions and new goals to help move your business ahead this year.  This article from Tech Republic highlights 10 ways your IT department can help get your business moving in the right direction for 2015.  To read the complete article, click here.

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SSE Named to Small Business Monthly’s Best IT Firm List for 2014

St. Louis Best in Customer ServiceSSE has once again been recognized by St. Louis business owners and readers of Small Business Monthly (SBM) by being named to the 2014 SBM Best in Business list for Best IT Firm.  SSE was selected for this award with over 200 nominations from the readers of SBM.

We’d like to extend a huge THANK YOU to all of our clients who nominated us for this award and congratulate our top-notch team of network engineers and help desk technicians for receiving this honor.

To view the complete Best in Business list from Small Business Monthly, click here.

And if you’re looking for a trusted IT partner for all your technology needs, contact us today and let us bring you the ultimate customer experience in the St. Louis IT industry!

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We are hosting a JOB FAIR

Thursday, December 4, 2014 from 7:00 am – 5:00 pm

Courtyard Marriott Jacksonville Orange Park
610 Wells Road ● Orange Park, FL 32073

SSE, a leading training and technology company, is actively looking for talented military and civilian personnel to join our courseware development teams.   We are currently supporting major aviation courseware programs, involving a variety of today’s leading defense platforms and a range of modern aircraft.  To address growth and new program demands, we are seeking skilled courseware and training developers and technicians. We are seeking military and civilian personnel with professional skills in the following areas:

  •  C#, ASP.NET Developers
  • Graphic Artists
  • Instructional Designers
  • Multi-Media Developers
  • Text Editors
  • Courseware Developers

Ideal candidates will have military service or work experience in training and courseware development. Security Clearances will be a plus, with the ability to get interim Secret Clearance and advance to full Secret Clearance.

 Note: A few positions are anticipated in the first quarter, with significant additions to be filled later in 2015.

To register for the job fair, please click here

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