Testimonials

We strive to give the absolute best customer service and deliver top-notch quality solutions, but don’t just take our word for it… see what some of our customers have to say:

Training Services Testimonials

“On behalf of the Navy P-8 Maintenance Training team I would like to express my appreciation for a job well done.  Your team did an excellent job acquiring and installing electronic classrooms at the newest training facility onboard NAS Jacksonville.   I was fortunate to have the opportunity to interact with several of your team members and was impressed with the pride in workmanship and dedication to getting the job done right.  Your program management skills, communication, and problem solving made this an early delivery that was cost effective for the Navy and will have a positive impact on P-8 training for years to come.”

Neil MacMillan, P-8 Maintenance Training, NAWCTSD

Network Services Testimonials

“SSE has been an outstanding partner; ensuring that our computers and network are available 100% of the time. The Pretecht monitoring product has reduced the personnel time required to support our network and has saved us money.”

Mike L.        – Partner, Financial Services Firm

“Whenever I can’t fix an issue, I know I can call SSE. Being the sole IT-type person in our company for months, it was nice to know that I could still go on vacation or call in sick and I wouldn’t have as much waiting for me when I got back ”

Jordan U.    – IT Administrator, Professional Services Firm

“I wanted to let you all know I think your help desk technicians are absolutely amazing – great customer service, attitude, follow up, and just plain ON THE BALL!  Thank you for hiring such great people – it makes computer pain much easier to bear.”

Holly C.    – President, Catering Company

“Your tech was so patient and kind to me. He helped me resolve a situation that unnerved me and his calm manner reassured me. Plus, he fixed everything! Thank you once again. ”

Kathryn H.    – Remote Support User, Non-Profit Organization

“Please pass on to the powers that be over there that yours was the best, most efficient, warmest customer service I’ve gotten. Other guys have been fine of course, but yours was exceptional. Thank you!

Sara S.      – Remote Support User, Non-Profit Organization

“Just wanted to let you know that your engineer did a fantastic job with the cut-over to our new server.  He’s very thorough, helpful and conscientious.  He’s all about client service, making sure that everyone was functioning properly after the cut-over. We truly appreciate the great service.”

Tony N.    –  Finance Director, Non-Profit Organization

“I just wanted to take this opportunity to recognize the OUTSTANDING customer service and help that was provided by your technician. He has gone above and beyond to be of help in solving computer issues which can be frustrating at times. He was very patient, reliable (he called when he has promised), understood the needs of “computer challenged “ staff and advocated to try to resolve computer issues at our building.  I can’t express my gratitude enough.”

Fran K.       – Remote Support User, Non-Profit Organization

“I want to say that in my first week of working here at our company, my experience with Pretecht support has been outstanding. We are very fortunate to be working with you!”

Anna L.   – Volunteer Coordinator, Non-Profit Organization

“Technology is imperative to my firm, as it is with most businesses. SSE understands the importance of responding immediately to any issue, large or small. Since we have been a client of SSE, I no longer have to worry about the daily backups, updates and all the other management aspects that are required to keep the firm’s technology current. The team of experts at SSE does a fantastic job and are considered part of my business’ extended team.”

Lynese H.    – VP, CFO, and Co-founder, Public Relations Firm

“I just wanted to say a quick thank you for the professional and kind service I receive when I call Pretecht. No matter whom I have worked with; they have always worked to fix my computer problem and been patient and professional in their demeanor.”

Shannon H.    –  Clinical Supervisor, Non-Profit Organization

“Your engineer came in this morning and got to work on the website and it is up and running again.  He does a great job fixing our mistakes.  We need to utilize him more upfront in planning stages so we avoid these outages.”

Richard W.    – Controller, Professional Services Firm