MANAGED IT SERVICES PROVIDER – ST. LOUIS

How reliable is your IT?

Let the experts manage your IT.

Everything You Need, Backed By Proven Processes

Working with managed IT services providers who lack processes, business maturity and an experienced team in the hope that they will offer the right combination of services at a cheap cost can stunt productivity and inhibit your business growth. An organized, sophisticated IT infrastructure comes with the knowledge and business processes to effectively understand your needs and accelerate your team. That’s why SSE offers all-inclusive managed IT services for our client-partners, making it easier than ever to streamline and simplify the way you work.

No more having to settle for a second-rate option for your network: Every service SSE’s cybersecurity experts is optimized to your unique technology needs and readily available in one consolidated team of experts. With experience serving customers across multiple industries, we understand the data risks that exist, and we’ve developed the mix of solutions to prevent and protect every type of business from them.

Pretecht

Our managed IT service offering branded as Pretecht, or Preventative Technology, is the complete technology solution for any small business. There’s no better option to ensure your business’s success. Our comprehensive solution set includes the following:

Remote & Onsite IT Support

Downtime can bring a company’s entire network to its knees if allowed to go on for too long. SSE never wants to let your productivity suffer because of a preventable problem. Our managed IT services can be remotely administered from our St. Louis location to ensure maximum uptime for your network and keep you moving forward.

Virtual CIO Services

Looking for executive-level expertise without bringing on another high-priced employee? SSE’s Virtual Chief Information Officer (vCIO) services are available to help your team plan and budget for the future. With expert consulting included in our solution, there’s no more cost-effective way to set your company up for future technology success.

Server And Cloud Network Management

Don’t let avoidable issues result in unnecessary downtime. SSE’s server and cloud network management solutions are the best way to make sure your entire infrastructure is performing at an optimal level. Whether that’s solidifying your network security, proactively maintaining an area that demands more attention, handling patch management, or ensuring regular backups and updates, our team makes sure that your network is always working for you, not against you.

We have everything you’re looking for all in one place.

SSE’s all-inclusive services accelerate the way you work.

IT Help Desk

SSE’s help desk support services can save you time, money, and energy that would otherwise be spent on finding the solution. Our Tier 1, Tier 2, and Tier 3 support technicians are readily available to provide the assistance you need to keep your network up and running.

Vendor Management

With a single solution provider to turn to, you can avoid confusion when issues arise. SSE’s vendor management services align your unique software providers to best serve you. We maintain an environment that’s conducive to collaboration by minimizing miscommunications and helping you avoid unnecessary setbacks.

IT Troubleshooting and Technical Repair

Waiting too long to repair faulty areas of your infrastructure can lead to more downtime than you ever could have planned for. SSE’s troubleshooting and technical repair services keep your network operational, allowing our client-partners to stay on task. Our preventative maintenance tools put you in control of your own future by helping to mitigate potentially serious problems before they get a chance to disrupt your business operations.

Infrastructure and Network Security

There are few things more critical to the success of your company than the security of your network. Without the proper protection, you make yourself vulnerable to external cyber threats. It’s an easy thing to ignore until it happens to you. At SSE, it’s our job to make sure that malware, phishing attacks, and other potential threats never make their way into your network.

Frequently Asked Questions

What Does an IT Managed Service Provider Do?

Managed Service Providers (MSPs) offer a broad spectrum of network, application, infrastructure, and security services. These services are delivered continuously and can be managed directly at the customer’s location, from a customer data center (as in the case of hosting), or from a third-party data center. MSPs often provide their own unique services in addition to those of other providers, such as third-party cloud, anti-virus, backup, firewall, patching, and remote access management.

What Value Does an IT Managed Service Provider Bring Compared to Hiring Your Own IT Staff?

Partnering with an MSP offers several advantages over hiring your own IT staff.

Firstly, an MSP provides on-demand access to a wide range of skilled resources. This means you have the expertise you need exactly when you need it. For instance, you might only need access to highly skilled network engineers once a year for designing and building a new network. On the other hand, you might require daily support from a Help Desk.

With an MSP, you have the flexibility to scale your IT support according to your specific needs, ensuring you have the right skills at the right time. This approach not only optimizes your IT operations but also provides significant cost savings, as you only pay for the services you need.

Secondly, MSPs bring the added value of having tested, vetted, and standardized the tools used for key services such as backup and disaster recovery. This means you benefit from best-in-class vetting. Your MSP comes equipped with the best tools they have already tested to do the job, ensuring you receive top-notch service and support.

In contrast, hiring your own IT staff typically costs more and their skillset may be limited. Additionally, your staff would need to spend time and resources to vet and test tools, which is already taken care of by an MSP.

Therefore, partnering with an MSP not only enhances the quality of the services you receive but also saves you the time, effort, and cost of managing an in-house IT team. It’s a win-win situation!

Do I Need Managed IT Services?

If your goal is to concentrate on your key business issues rather than IT management tasks, then yes – you need a managed IT service provider. Of course, every company is unique, and the need for a managed service provider is influenced by various factors. If your business experiences any of the following, it may be time to contact an MSP:

Increased pressure to embrace the latest technological trends
A need to ensure regulatory compliance with technology-in-use
A lack of technical skills within your organization’s internal team
An increase of cybersecurity threats against your business

Maintaining and predicting IT requirements for various processes and tasks is a large undertaking for many businesses. Fortunately, with the help of a managed service provider, your business can enhance operations, save costs, and simplify IT administration.